Yesterday, I met our glazing surveyor on site to carry out a final check on some dry lined openings. In a couple of weeks, these openings will be filled with some rather expensive and good looking glazed fire screens. With tight deadlines to meet, there is no room for error and we needed to […]
I know that what I offer is pretty unique in our small world of commercial glazing; I am not a contractor or manufacturer, I am an extension to a team, an ambassador for my clients’ company, a library of technical information and foremost, I am someone that fit-out contractors can rely on to deliver. Blimey, […]
Customer service is such an easy concept, yet seems to be so difficult to deliver consistently for many companies and individuals. Poor service is my pet hate, no matter whether it’s from my local shop or a supplier that I deal with professionally and even more frustrating, is having to ask someone to do something […]
After over 20 years in the industry, it baffles me how there can be so much ambiguity when it comes to fire rated glazing. How can a partitioning manufacturer claim that by installing fire rated insulated glass into non-thermally broken aluminium channels, that the system can truly be certified as integrity and insulation? It doesn’t […]
I had a conversation yesterday with a glazing safety specialist. Afterwards, I felt perplexed and annoyed to think that someone could question my knowledge and perhaps my business. Then that got me thinking, how many times over the past few years have I seen glazed screen specifications (K30 and L10) that call for standard toughened […]